Analisis Pengaruh Kepuasan Kerja terhadap Loyalitas Karyawan di Rumah Sakit Siaga Al Munawwarah Samarinda
Abstract
Loyalty and job satisfaction have a significant influence on improving performance so that efforts to improve performance are carried out through increasing job satisfaction. Information shows that the number of employees who stop working at the hospital has increased and decreased by >10% each year. The purpose of this study was to analyze the effect of job satisfaction on employee loyalty at the Siaga Al Munawwarah Hospital Samarinda. This study used a cross-sectional design method with a population of 144 employees and a sample of 103 employees selected through purposive sampling. Data collection was carried out using a questionnaire, then analyzed using simple linear regression. The results of the analysis showed that job satisfaction had a positive and significant influence on employee loyalty, indicated by the p-value (0.000 <0.05). This finding emphasizes the importance of job satisfaction in improving employee loyalty and performance, especially in the health sector.
Keywords
Full Text:
PDFReferences
Aisyah, S., Ardan, M., & ... (2024). View of Analisis Faktor Yang Memengaruhi Turnover Intention Pegawai di Rumah Sakit X Sangatta Kabupaten Kutai Timur. Jurnal Sains Dan …, 6(1), 172–179. http://ejournal.sisfokomtek.org/index.php/saintek/article/view/3493/2414
Ardan, achmad jaelani. (2021). Manajemen sumber daya manusia: turnover intetion dapat mempengaruhi kualitas kinerja perusahaan.
Armadita, D. P., & Sitohang, S. (2021). Pengaruh Gaya Kepemimpinan, Motivasi, dan Loyalitas Karyawan Terhadap Kinerja Karyawan Hotel Mercure Grand Mirama Surabaya. Jurnal Ilmu Dan Riset Manajemen, 10(3), 1–19.
Ayu, I. G., & Adnyani, D. (2019). Pengaruh Kepuasan Kerja Lingkungan Kerja dan Work – Life Balance terhadap Loyalitas Karyawan Putu Meidita Larastrini Fakultas Ekonomi dan Bisnis Universitas Udayana ( Unud ), Bali , Indonesia Karyawan adalah sumber daya vital bagi hampir semua organisasi . 8(6), 3674–3699.
Benraïss-Noailles, L., & Viot, C. (2021). Employer brand equity effects on employees well-being and loyalty. Journal of Business Research, 126 (November 2018), 605–613. https://doi.org/10.1016/j.jbusres.2020.02.002
Dayal, G., & Verma, P. (2021). Employee Satisfaction And Organization Commitment: Factors Affecting Turnover Intentions And Organization Performance Employee Satisfaction And Organization Commitment: Factors Affecting Turnover Intentions And Organization Performance. Jurnal Distribusi, 20(5), 3315–3324. https://doi.org/10.17051/ilkonline.2021.05.362
Fitriani, L. K., & Yusiana, N. (2020). Analisis Pengaruh Kompensasi dan Beban Kerja terhadap Kepuasan Kerja dan Turnover Intention pada Karyawan Inti Pangan, Kuningan. Indonesian Journal of Strategic Management, 3(2). https://doi.org/10.25134/ijsm.v3i2.3632
Hajiali, I., Fara Kessi, A. M., Budiandriani, B., Prihatin, E., Sufri, M. M., & Sudirman, A. (2022). Determination of Work Motivation, Leadership Style, Employee Competence on Job Satisfaction and Employee Performance. Golden Ratio of Human Resource Management, 2(1), 57–69. https://doi.org/10.52970/grhrm.v2i1.160
kanwal jafed, Maryam Sana, Waqas Ahmed Siddique, & Dr. Abdul Aziz. (2020). Determining the Influences of the Employee’s Loyalty in the Organizational Setting. Reviews of Management Sciences, 2(2), 74–85. https://doi.org/10.53909/rms.02.02.049
Khuong, M., & Tien, B. (2013). Factors influencing employee loyalty directly and indirectly through job satisfaction–A study of banking sector in Ho Chi Minh City. International Journal of Current Research and Academic Review, 1(4), 81–95.
Kim Phuong, T. T. (2021). Proposing a Theoretical Model to Determine Factors Affecting on Job Satisfaction, Job Performance and Employees Loyalty For Technology Information (IT) Workers. International Journal for Applied Information Management, 1(4), 201–209. https://doi.org/10.47738/ijaim.v1i4.21
Manda, B. D. (2020). Pengaruh Etika Kerja dan Stres Kerja Terhadap Kepuasan Kerja Karyawan. Manegggio:Jurnal Ilmiah Magister Manajemen, 3(2), 160–170.
McConnell, B. (2021). Why employee loyalty matters and 10 ways to improve it. https://recruitee.com/articles/employee-loyalty
Nurhandayani, A. (2022). Pengaruh Lingkungan Kerja, Kepuasan Kerja, dan Beban Kerja terhadap Kinerja. Jurnal Ekonomi Dan Bisnis Digital (Ekobil), 1(2), 108–110. https://doi.org/10.58765/ekobil.v1i2.65
Nurjannah, W. (2022). Loyalitas Adalah: Pengertian, Faktor dan Cara Membentuknya. https://www.finansialku.com/lifestyle/loyalitas-adalah/#google_vignette
Nuswantoro, M. A. (2021). Pengaruh Dukungan Organisasi, Budaya Organisasi terhadap Employee Engagement yang berimplementasi pada Loyalitas Karyawan. Jurnal Ilmiah Bidang Ilmu Ekonomi, 19(2), 102–111.
Olasupo, M. O. (2023). Moderated mediation analysis of presenteeism and workplace health promotion program between emotional exhaustion and turnover intention among nurses. Journal of Medicine, Surgery, and Public Health, 1(May), 100006. https://doi.org/10.1016/j.glmedi.2023.100006
Safitri, D. A., & Suharnomo. (2022). Analisis Pengaruh Otonomi Kerja (Job Autonomy), Keterlibatan Kerja (Work Engagement), dan Kepuasan Kerja (Job Satisfaction) Terhadap Keinginan Untuk Keluar (Turnover Intention). Diponegoro Journal of Management, 11(2), 1.
Sarwono, R., & Bernarto, I. (2020). Leading millennials to 4.0 organization. Management Science Letters, 10(4), 733–740. https://doi.org/10.5267/j.msl.2019.10.024
Shan, B., Liu, X., Gu, A., & Zhao, R. (2022). The Effect of Occupational Health Risk Perception on Job Satisfaction. International Journal of Environmental Research and Public Health, 19(4). https://doi.org/10.3390/ijerph19042111
Sopali, M. F., Azizi, P., & Karlinda, A. E. (2021). Pengaruh konflik, komitmen organisasi dan kepuasan kerja terhadap loyalitas karyawan pada Rumah Sakit TK. III, dr. Reksodiwiryo padang (studi kasus pada seluruh staf non medis). Journal of Information System, Applied, Management, Accounting and Research, 5(3), 566. https://doi.org/10.52362/jisamar.v5i3.468
Sumardianti, L. (2021). Efikasi Diri dan Kepuasan Kerja Dengan Loyalitas Kerja Karyawan. Psikoborneo: Jurnal Ilmiah Psikologi, 9(1), 155. https://doi.org/10.30872/psikoborneo.v9i1.5676
Veloso, C. M., Sousa, B., Au-Yong-Oliveira, M., & Walter, C. E. (2021). Boosters of satisfaction, performance and employee loyalty: application to a recruitment and outsourcing information technology organization. Journal of Organizational Change Management, 34(5), 1036–1046. https://doi.org/10.1108/JOCM-01-2021-0015
Widayati, F., Fitria, H., & Fitriani, Y. (2020). Pengaruh Kepuasan Kerja dan Loyalitas Kerja terhadap Kinerja Guru. Journal of Education Research, 1(3), 251–257. https://doi.org/10.37985/jer.v1i3.29
Widiastuti, N. P., & Baihaki, H. A. (2023). Pengaruh Work Life Balance Dan Kepuasan Kerja Terhadap Loyalitas Kerja Karyawan Di Dinas Sosial Kota Denpasar. Ganec Swara, 17(2), 478. https://doi.org/10.35327/gara.v17i2.446.
DOI: http://dx.doi.org/10.30829/jumantik.v10i1.22486
Refbacks
- There are currently no refbacks.
Copyright (c) 2025 Trifosa Trifosa, M Ardan

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.