Job Satisfaction as a Mediator of Work-Life Balance and Employee Performance: Evidence From The Regional Financial and Asset Management Agency
Abstract
This study stems from the growing awareness of the importance of maintaining a healthy balance between professional duties and personal life, particularly in enhancing job satisfaction and employee performance. The issue is especially pertinent at the Regional Financial and Asset Management Agency (BPKAD) of Badung Regency, where employees frequently face high workloads and tight deadlines. To examine this phenomenon, a quantitative research approach was adopted, employing the Partial Least Squares (PLS) method with SmartPLS 3 for data analysis. Out of a total population of 105 employees, 83 were randomly selected as respondents.The findings demonstrate that a well-maintained work-life balance significantly improves both job satisfaction and employee performance. Furthermore, job satisfaction emerges as a key determinant of productivity and serves as a mediating variable in the relationship between work-life balance and performance, strengthening the overall impact.Based on these insights, it is recommended that BPKAD Badung implement targeted strategies aimed at fostering a work culture that supports work-life balance and actively promotes employee satisfaction—two essential factors for enhancing individual performance and ensuring sustainable organizational growth.
Keywords : Employee Performance, Job Satisfaction, Work-Life Balance
Full Text:
PDFReferences
A. Utama, K. Chandra Kirana, D. Subianto, U. Sarjanawiyata, and T. Yogyakarta, “Pengaruh Pengembangan Karier Dan Motivasi Kerja Terhadap Kinerja Pegawai Dengan Kepuasan Kerja Sebagai Variabel Intervening,” Manag. Dev. Appl. Res. J., vol. Vol 4, no. 4, pp. 106–111, 2021.
P. A. A. Wulandari and I. W. Bagia, “Pengaruh Motivasi Kerja Terhadap Kinerja Pada Pegawai Puskesmas,” Prospek J. Manaj. dan Bisnis, vol. 2, no. 2, p. 251, 2021, doi: 10.23887/pjmb.v2i2.28701.
F. Irsyad, S. Hendriani, and S. Putro, “Analisis Pengaruh Budaya Organisasi, Kepemimpinan Dan Work Life Balance Terhadap Kinerja Pegawai Kantor Perwakilan Bank Indonesia Provinsi Riau,” J. Manaj. Univ. Bung Hatta, vol. 17, no. 1, pp. 1–13, 2022, doi: 10.37301/jmubh.v17i1.19983.
L. A. N. Rohmah and V. M. Ekowati, “Pengaruh Work-Life Balance Terhadap Job Performance: Mediasi Dan Moderasi Model,” J. E-Bis, vol. 8, no. 2, pp. 765–779, 2024, doi: 10.37339/e-bis.v8i2.1807.
P. M. Larastrini and I. G. A. D. Adnyani, “Pengaruh Kepuasan Kerja Lingkungan Kerja Dan Work – Life Balance Terhadap Loyalitas Karyawan,” E-Jurnal Manaj. Univ. Udayana, vol. 8, no. 6, p. 3674, 2019, doi: 10.24843/ejmunud.2019.v08.i06.p14.
A. Roshini and K. V. D. Kiran, “Hierarchical energy efficient secure routing protocol for optimal route selection in wireless body area networks,” Int. J. Intell. Networks, vol. 4, pp. 19 – 28, 2023, doi: 10.1016/j.ijin.2022.11.006.
T. Wahyuningsih and S. Seto, “Pengaruh Family Supportive Supervisory Behavior Dan Pengembangan Karir Terhadap Kepuasan Kerja Karyawan Dengan Work Life Balance Sebagai Mediasi,” J. Hum. Educ., vol. 5, no. 1, pp. 608–614, 2025, doi: 10.31004/jh.v5i1.2155.
E. Dzaky Ramadhan and F. Rusman, “Bandung Conference Series: Business and Management Pengaruh Work Life Balance dan Burnout terhadap kepuasan Kerja di Baznas Provinsi Jawa Barat,” Bandung Conf. Ser. Bus. Manag., vol. 2, no. 1, pp. 170–174, 2022, [Online]. Available: https://doi.org/10.29313/bcsbm.v2i1.1007
Hartini, “The Role of Motivation as a Mediator on Employee Performance with Workplace Spirituality, Job Satisfaction, and Quality of Work Life,” J. Ekon. dan Bisnis Indones., vol. 9, no. 1, pp. 5–11, 2024.
A. Rachmawati and A. Heru Susanto, “Pengaruh Pengaruh Work-Life Balance dan Stres Kerja Terhadap Kepuasan Kerja Pegawai Startup PT. XYZ,” J. Manaj. dan Bisnis Madani, vol. 6, no. 2, pp. 1–15, 2024, doi: 10.51353/jmbm.v6i2.967.
P. Karir and T. Kinerja, “1 2 1,2,” vol. 9, no. 4, pp. 1507–1526, 2020.
F. D. Rasutra, S. Suyadi, and R. Azhar, “Pengaruh Motivasi Dan Lingkungan Kerja Fisik Terhadap Kinerja Karyawan Dengan Kepuasan Kerja Sebagai Variabel Intervening Di Umkm Kopi Bubuk Adinda G19 …,” Escaf, pp. 346–354, 2025, [Online]. Available: http://semnas.univbinainsan.ac.id/index.php/escaf/article/view/990%0Ahttp://semnas.univbinainsan.ac.id/index.php/escaf/article/download/990/505
Y. Gaho, “Pengaruh Pengembangan Karir dan Motivasi Terhadap Kinerja Pegawai,” Pareto J. Ris. Manaj. dan Bisnis, vol. 7, no. 1, pp. 23–29, 2023, [Online]. Available: https://jurnal.uniraya.ac.id/index.php/Pareto
F. J. Indra and Z. Rialmi, “Pengaruh Work-Life Balance, Burnout, dan Lingkungan Kerja Terhadap Kepuasan Kerja Karyawan (Studi Kasus Pada Karyawan PT Meka Eduversity Komunikasi),” J. Madani Ilmu Pengetahuan, Teknol. dan Hum., vol. 5, no. 2, pp. 90–99, 2022, doi: 10.33753/madani.v5i2.223.
S. Gaikwad, L. Swaminathan, and S. George, “Impact of Work-Life Balance on Job Performance - Analysis of the Mediating Role of Mental Well-Being and Work Engagement on Women Employees in IT Sector,” in 2021 International Conference on Decision Aid Sciences and Application (DASA), 2021, pp. 204–209. doi: 10.1109/DASA53625.2021.9681920.
A. Yolanda and R. B. Hendijani, “The Impact of Work Stress, Work Environment, Self-Efficacy, and Work-Life Balance on Employee Productivity: Evidence from Indonesia,” in 2025 5th International Conference on Innovative Research in Applied Science, Engineering and Technology (IRASET), 2025, pp. 1–6. doi: 10.1109/IRASET64571.2025.11008077.
D. J. Pitoyo and W. P. P. Handayani, “Pengaruh Work Life Balance dan Lingkungan Kerja Terhadap Kepuasan Kerja Karyawan,” J. Stud. Manaj. dan Bisnis, vol. 9, no. 2, pp. 152–159, 2022, doi: 10.21107/jsmb.v9i2.17794.
N. A. Atthohiri and D. T. Wijayati, “Pengaruh Employee Engagement terhadap Kepuasan Kerja dengan Work Life Balance sebagai Variabel Intervening,” J. Ilmu Manaj., vol. 9, no. 3, pp. 1092–1100, 2021, doi: 10.26740/jim.v9n3.p1092-1100.
A. Nurhandayani, “Pengaruh Lingkungan Kerja, Kepuasan Kerja, dan Beban Kerja Terhadap Kinerja Pegawai,” J. Ekon. Dan Bisnis Digit., vol. 3, no. 1, pp. 1–5, 2024, doi: 10.58765/ekobil.v2i1.84.
D. Anggraini, M. I. Nasution, and M. A. Prayogi, “Optimalisasi Kinerja Pegawai: Stres Kerja dan Kualitas Kehidupan Kerja dengan Mediasi Kepuasan Kerja,” J. Ilm. Manaj. dan Bisnis, vol. 24, no. 2, pp. 170–198, 2023, doi: 10.30596/jimb.v24i2.17234.
A. C. Setiyaningrum, “Nomor 3-Jurusan Manajemen Fakultas Ekonomi Universitas Negeri Surabaya,” J. Ilmu Manaj., vol. 7, pp. 824–831, 2019.
W. Setiawan, Nurwahid Pranoto, and Khoirul Huda, “Employee Performance Evaluation Decision Support System with the SMART (Simple Multi-Attribute Rating Technique) Method,” J. RESTI (Rekayasa Sist. dan Teknol. Informasi), vol. 4, no. 1, pp. 50–55, Feb. 2020, doi: 10.29207/resti.v4i1.1384.
N. Herawati, A. T. Ranteallo, and K. Syafira, “Pengaruh Kompensasi Terhadap Kinerja Karyawan Divisi Sumber Daya Manusia Pada Pt Bhumyamca Sekawan Jakarta Selatan,” J. Ekon. Sos. Budaya, vol. 2, no. 11, pp. 1–10, 2021.
A. N. Islamiyah, Alyas, and H. E. Parawu, “Pengaruh Kinerja Pegawai Terhadap Kualitas Pelayanan Publik Di Kantor Dinas Tenaga Kerja Dan Transmigrasi Kabupaten Gowa,” J. Unismuh, vol. 2, no. 5, p. 1875, 2021, [Online]. Available: https://journal.unismuh.ac.id/index.php/kimap/index
H. A. Salunkhe, R. Khanna, P. Yawalkar, and A. Birari, “Analyzing Job Satisfaction, Job Performance, and Attrition in International Business Machines Corporation through Python,” in 2024 International Conference on Trends in Quantum Computing and Emerging Business Technologies, 2024, pp. 1–5. doi: 10.1109/TQCEBT59414.2024.10545255.
X. Yin, L. Luo, and G. Chen, “Research on the Relationship among Teachers’ Psychological Capital, Job Satisfaction and Job Burnout,” in 2021 16th International Conference on Computer Science & Education (ICCSE), 2021, pp. 667–671. doi: 10.1109/ICCSE51940.2021.9569323.
N. Arambepola and L. Munasinghe, “What makes job satisfaction in the information technology industry?,” in 2021 International Research Conference on Smart Computing and Systems Engineering (SCSE), 2021, pp. 99–105. doi: 10.1109/SCSE53661.2021.9568331.
U. Muhammadiyah, T. Selatan, and W. Balance, “WORK LIFE BALANCE : IMPLIKASI BAGI MOTIVASI DAN,” vol. 2, no. 2, pp. 14–22, 2025.
Jodie Firjatullah, Christian Wiradendi Wolor, and Marsofiyati Marsofiyati, “Pengaruh Lingkungan Kerja, Budaya Kerja, Dan Beban Kerja Terhadap Kinerja Karyawan,” J. Manuhara Pus. Penelit. Ilmu Manaj. dan Bisnis, vol. 2, no. 1, pp. 01–10, 2023, doi: 10.61132/manuhara.v2i1.426.
N.-N. Li and Y.-J. Hu, “Factors Affecting Employees’ Job Satisfaction of Shanghai Disney,” in 2022 10th International Conference on Orange Technology (ICOT), 2022, pp. 1–4. doi: 10.1109/ICOT56925.2022.10008171.
S. Rumangkit, H. Phungpumkaew, H. A. Pradana, L. Wijaya, and C. J. Laksana, “Synergizing Technology and Ethics: How Job Satisfaction Drives Job Performance,” in 2025 11th International Conference on Web Research (ICWR), 2025, pp. 44–48. doi: 10.1109/ICWR65219.2025.11006226.
S. Tao and S. Song, “Research on the relationship between excellent employee welfare policy and employee performance based on Aprior algorithm,” in 2023 5th International Conference on Decision Science & Management (ICDSM), 2023, pp. 147–152. doi: 10.1109/ICDSM59373.2023.00039.
G. Manoharan, S. Perla, P. S. Kadam, D. M. Sathe, S. Ranichandra, and M. Lourens, “Supervised Learning in Employee Performance Prediction,” in 2024 Asian Conference on Intelligent Technologies (ACOIT), 2024, pp. 1–5. doi: 10.1109/ACOIT62457.2024.10940050.
C. M. Venkata Srinivas Akana, S. Birajdar, P. Bethapudi, K. Soujanya, L. C. S. Reddy, and M. Anusuya, “A Study in Analysing the Factors Influencing Job Satisfaction through Supervised Machine Learning Methods,” in 2023 1st International Conference on Optimization Techniques for Learning (ICOTL), 2023, pp. 1–7. doi: 10.1109/ICOTL59758.2023.10435218.
D. Lestari, Buku Kinerja Pegawai. 2023.
D. Herlina, N. Afifah, P. Saputra, and T. Rosnani, “Work Life Balance, Work Family Conflict Dimediasi Kepuasan Kerja Serta Implikasinya Ke Kinerja Pekerja Wanita Di Kalimantan Barat,” J. Bisnis dan Kewirausahaan, vol. 14, no. 1, pp. 90–104, 2025, doi: 10.37476/jbk.v14i1.4946.
W. Vleugels, M. Verbruggen, R. De Cooman, and J. Billsberry, “A systematic review of temporal person-environment fit research: Trends, developments, obstacles, and opportunities for future research,” J. Organ. Behav., vol. 44, no. 2, pp. 376–398, 2023, doi: 10.1002/job.2607.
P. Yadav and S. Singh, “Mapping the Intellectual Landscape of Mergers and Acquisitions: A Bibliometric Analysis,” Int. Res. J. Multidiscip. Scope, vol. 6, no. 1, pp. 1380–1392, 2025, doi: 10.47857/irjms.2025.v06i01.02342.
J. David, B. Adimasta, and E. Lataruva, “Work-Life Balance: The Key to Employee Engagement and Employee Performance,” Arthatama J. Bus. Manag. Account., vol. 9, no. 1, pp. 71–82, 2025.
R. Arora and K. Kumari, “Mediating Role of Self-Perceived Mental Health in Linking the Work-Life Balance with Job Satisfaction,” in 2024 4th International Conference on Innovative Practices in Technology and Management (ICIPTM), 2024, pp. 1–5. doi: 10.1109/ICIPTM59628.2024.10563305.
E. S. Kassim et al., “Work life balance and job satisfaction: How relevant are they?,” in 2013 International Conference on Technology, Informatics, Management, Engineering and Environment, 2013, pp. 62–66. doi: 10.1109/TIME-E.2013.6611965.
Y. Ardianto, D. Riskarini, G. Baharuddin, and S. P. Handayani, “The Impact of Compensation and Job Satisfaction on Employee Performance: A Case Study of PT Bank XYZ (Persero) Tbk,” J. Bina Praja, vol. 16, no. 2, pp. 377–388, 2024, doi: 10.21787/jbp.16.2024.377-388.
P. Candra Susanto, N. Nyoman Sawitri, H. Ali, and Z. Tussoleha Rony, “Employee Productivity: Analysis of Job Satisfaction and Work Engagement in Industry Shipping Line,” Int. J. Glob. Sustain. Res., vol. 1, no. 2, pp. 251–262, 2023, [Online]. Available: https://doi.org/10.59890/ijgsr.v1i2.665https://journal.multitechpublisher.com/index.php/ijgsr
N. Nawawi, W. Wahyudi, and A. Abdurrohman, “Analysis of Work-Life Balance and Job Satisfaction in Improving Employee Performance Mediated by Work Motivation,” Almana J. Manaj. dan Bisnis, vol. 9, no. 1, pp. 141–155, 2025, doi: 10.36555/almana.v9i1.2798.
S. G. Pane, “Improving Employee Performance Through Work-Life Balance: a Study on the Mediation of Job Satisfaction and Work Stress at Pln Aceh Province,” Mix J. Ilm. Manaj., vol. 15, no. 1, p. 94, 2025, doi: 10.22441/jurnal_mix.2025.v15i1.006.
DOI: http://dx.doi.org/10.30829/jombi.v7i01.25216
Refbacks
- There are currently no refbacks.
Copyright (c) 2025 I Dewa Ayu Nyoman Sriutami, I Putu x Putu Santika, Ni Ni Luh Sili Antari, Amir Karimi

