PENJAMINAN MUTU INTERNAL PENDIDIKAN MELALUI TOTAL QUALITY MANAGEMENT (TQM) BERBASIS KOMPETENSI KERJA
Abstract
Abstract
This research aims to explore internal quality assurance of education through work competency-based Total Quality Management (TQM). The background to this research is driven by the need to improve the quality of education so that graduates can meet the demands of an increasingly competitive industry and labor market. This research uses qualitative data collection through in-depth interviews and observations at SMK Darussalam Banyuwangi. Data sources in this research include primary and secondary data. Primary data was obtained through in-depth interviews with school principals, teachers, education staff and students, as well as direct observation of the process of implementing Total Quality Management (TQM) in educational institutions. Secondary data includes official documents such as work competency-based curricula, education quality reports, and government policies regarding the implementation of TQM. The data analysis technique used is a qualitative approach with the Miles and Huberman interactive model. To ensure the validity of the data, this research uses triangulation techniques. Triangulation is carried out through comparison of data from various sources, such as interviews, observations and documentation. This research identified three main findings: first, work competency as a basis for quality assurance, which shows the importance of a competency-based curriculum in preparing students for the world of work; second, an integrated managerial system that integrates all aspects of educational management to ensure an effective learning process; and third, collaboration and stakeholder participation involving all related parties in quality improvement efforts. The research results show that the application of work competency-based TQM not only improves the quality of education but also the relevance of graduates to industry needs..
Keywords
Full Text:
PDFReferences
DAFTAR PUSTAKA
Aimah, S. (2021). Manajemen mutu terpadu di pesantren. LISAN AL-HAL: Jurnal Pengembangan Pemikiran Dan Kebudayaan, 15(2), 195–226.
Aithal, P. S., & Maiya, A. K. (2023). Development of a New Conceptual Model for Improvement of the Quality Services of Higher Education Institutions in Academic, Administrative, and Research Areas. International Journal of Management, Technology, and Social Sciences (IJMTS), 8(4), 260–308.
Akinlolu, M., Ndihokubwayo, R., & Simpeh, F. (2020). TQM implementation challenges: A case study of a building maintenance department of an institution of higher learning. International Journal of Productivity and Quality Management, 29(3), 355–371.
Alinsunurin, J. (2020). School learning climate in the lens of parental involvement and school leadership: lessons for inclusiveness among public schools. Smart Learning Environments, 7(1), 25.
Azizah, L., & Witri, S. (2021). Peningkatan mutu pendidikan melalui penerapan total quality management dalam program akreditasi sekolah. Dawuh Guru: Jurnal Pendidikan MI/SD, 1(1), 69–78.
Borah, D., Malik, K., & Massini, S. (2021). Teaching-focused university–industry collaborations: Determinants and impact on graduates’ employability competencies. Research Policy, 50(3), 104172.
Camilleri, M. A. (2021). Evaluating service quality and performance of higher education institutions: a systematic review and a post-COVID-19 outlook. International Journal of Quality and Service Sciences, 13(2), 268–281.
Fracaro, S. G., Chan, P., Gallagher, T., Tehreem, Y., Toyoda, R., Bernaerts, K., Glassey, J., Pfeiffer, T., Slof, B., & Wachsmuth, S. (2021). Towards design guidelines for virtual reality training for the chemical industry. Education for Chemical Engineers, 36, 12–23.
Frans, N., & Wahani, V. (2024). Guru Profesional. SUMIKOLAH: Jurnal Ilmu Pendidikan, 2(1), 39–47.
Goulart, V. G., Liboni, L. B., & Cezarino, L. O. (2022). Balancing skills in the digital transformation era: The future of jobs and the role of higher education. Industry and Higher Education, 36(2), 118–127.
Hendrian, H. (2024). Analisis Total Quality Management (TQM) dalam Manajemen Pendidikan Tinggi terhadap Peningkatan Mutu Pendidikan Indonesia. Indo-MathEdu Intellectuals Journal, 5(2), 2146–2161.
Ifenthaler, D., & Yau, J. Y.-K. (2020). Utilising learning analytics to support study success in higher education: a systematic review. Educational Technology Research and Development, 68(4), 1961–1990.
Khilji, S. E. (2022). An approach for humanizing leadership education: Building learning community & stakeholder engagement. Journal of Management Education, 46(3), 439–471.
Kholiavko, N., Popelo, O., Bazhenkov, I., Shaposhnykova, I., & Sheremet, O. (2021). Information and communication technologies as a tool of strategy for ensuring the higher education adaptability to the digital economy challenges. International Journal of Computer Science & Network Security, 21(8), 187–195.
Krymets, L. V, Saienko, O. H., Bilyakovska, O. O., Zakharov, O. Y., & Ivanova, D. H. (2022). Retracted: Quality management in higher education: Developing the methodology on the basis of total quality management. Review of Education, 10(1), e3322.
Lemon, L. L., & Hayes, J. (2020). Enhancing trustworthiness of qualitative findings: Using Leximancer for qualitative data analysis triangulation. The Qualitative Report, 25(3), 604–614.
Mensah, J. (2020). Improving Quality Management in Higher Education Institutions in Developing Countries through Strategic Planning. Asian Journal of Contemporary Education, 4(1), 9–25.
Nadya, F., Malihah, E., & Wilodati, W. (2020). Kemampuan resolusi konflik interpersonal dan urgensinya pada siswa. Sosietas: Jurnal Pendidikan Sosiologi, 10(1), 775–790.
Nasution, I. F., Azzahrah, S., Resmawati, E., Islamyazizah, A., & Supriyadi, T. (2024). Peran Keterbukaan Komunikasi dalam Membangun Budaya Organisasi Untuk Meningkatkan Citra Diri Kepolisian. Observasi: Jurnal Publikasi Ilmu Psikologi, 2(3), 303–315.
Okolie, U. C., Igwe, P. A., Nwosu, H. E., Eneje, B. C., & Mlanga, S. (2020). Enhancing graduate employability: Why do higher education institutions have problems with teaching generic skills? Policy Futures in Education, 18(2), 294–313.
Rahminawati, N., & Supriyadi, T. (2023). Implementing an internal quality assurance system to enhance elementary school education quality. International Journal of Learning, Teaching and Educational Research, 22(4), 414–433.
Rohmah, I. I., Isnaeni, W. Y., & Dausat, M. J. (2024). Manajemen Mutu Internal Dalam Membangun Satuan Pendidikan Ramah Anak Di Ra Perwanida. Hijri, 13(2), 353–365.
Rohmah, I. I., & Siswanto, A. (2023). Manajemen Kepala Madrasah Dalam Meningkatkan Kualitas Pendidikan Di MI Darul Huda OKU Timur. Misbahul Ulum (Jurnal Institusi), 5(2 Desember), 80–99.
Saffar, N., & Obeidat, A. (2020). The effect of total quality management practices on employee performance: The moderating role of knowledge sharing. Management Science Letters, 10(1), 77–90.
Sholeh, M. I., Arifin, Z., Rosyidi, H., & Syafi’i, A. (2024). Pendekatan Total Quality Management Untuk Meningkatkan Kualitas Lulusan Berjiwa Interpreneurship di Institusi Pendidikan Islam. Jotika Journal in Education, 4(1), 16–25.
Sinambela, L. P. (2021). Manajemen Sumber Daya Manusia: Membangun tim kerja yang solid untuk meningkatkan kinerja. Bumi Aksara.
Souza, F. F. de, Corsi, A., Pagani, R. N., Balbinotti, G., & Kovaleski, J. L. (2022). Total quality management 4.0: adapting quality management to Industry 4.0. The TQM Journal, 34(4), 749–769.
Syamsy, B., Fauzan, U., & Malihah, N. (2023). Implementasi Peningkatan Mutu Pendidikan dengan Pendekatan Total Quality Manajemen. Munaddhomah: Jurnal Manajemen Pendidikan Islam, 4(4), 888–902.
Younas, A., Fàbregues, S., Durante, A., Escalante, E. L., Inayat, S., & Ali, P. (2023). Proposing the “MIRACLE” narrative framework for providing thick description in qualitative research. International Journal of Qualitative Methods, 22, 16094069221147162.
DOI: http://dx.doi.org/10.30821/hijri.v14i1.22898
Refbacks
- There are currently no refbacks.
Copyright (c) 2024 Indah Inayatur Rohmah
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Organizational Collaboration:
Hijri: Jurnal Manajemen Kependidikan dan Keislamanhas been indexed by:
2.png)
Jurnal Hijri by Program Studi Manajemen Pendidikan Islam FITK Universitas Islam Negeri Sumatera Utara is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.