Psikologi layanan terhadap pemustaka dan kualitas layanan prima
Abstract
This article discusses about service psychology of users and quality of service excellence. Service or user psychology is a science that studies human behavior in the process of interaction work in service centers, that is between customers/ users and officers/ employees.
Keywords: psychology, service, users
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DOI: http://dx.doi.org/10.30829/iqra.v11i01.796
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IQRA': JURNAL PERPUSTAKAAN DAN INFORMASI
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