Employee Performance at the Jakarta Port Hospital as Seen By the Management Information System, Training, and Organizational Culture
Abstract
Nowadays, having a Management Information System (MIS) for a hospital is a very important thing to develop. This is due to the increasing complexity of the problems that exist in patient medical records and other administrative records related to the provision of hospital services that are reported to the relevant hospitals. This study aims to identify the combined and partial effects of management information systems, training, and organizational culture on employee performance and to ascertain which has a greater influence between direct effects (management information systems, training, and a combination of direct effects (management information systems, training, and organizational culture on employee performance) with indirect effects. The focus of this research is on management information systems, training, organizational culture, and employee performance, and was conducted at the Jakarta Port Hospital. A total of 502 people became the research population and only 83 employees became the research sample. The findings indicated that the management information system has a positive and significant impact on employee performance, it is stated that as the management information system improves, employee performance also does. Training has no impact on employee performance, it is stated that either high or low levels of training have no bearing on employee performance. Organizational culture has a positive and significant impact on employee performance, but only to a limited extent, it is stated that with improved organizational culture, employee performance will improve.
Keywords: Employee Performance, Hospital, Management Information System, Organizational Culture, Training
Full Text:
PDFReferences
T. Sudiarti, S. Soepangat, and T. Wiyono, “Analisis Implementasi Sistem Informasi Manajemen Rumah Sakit Di Instalasi Rawat Jalan Klinik Paru Rumah Sakit Paru Cirebon,” J. Manaj. Kesehat. Yayasan RS.Dr. Soetomo, vol. 5, no. 1, p. 57, 2019, doi: 10.29241/jmk.v5i1.138.
PT Rumah Sakit Pelabuhan, “Annual Report 2021 Rs Pelabuhan Jakarta,” Rumah Sakit Pelabuhan Jakarta, 2021.
A. Pujihastuti, “Penerapan Sistem Informasi Manajemen Dalam Mendukung Pengambilan Keputusan Manajemen Rumah Sakit,” J. Manaj. Inf. Kesehat. Indones., vol. 9, no. 2, p. 200, 2021, doi: 10.33560/jmiki.v9i2.377.
Muhammad Jasrif Teguh, “Budaya Akhlak dan kinerja perusahaan,” Kumparan, 2022.
G. Wiputri, “Analisa Dan Perancangan Sistem Penilaian Kinerja Karyawan Untuk Meningkatkan Produktivitas Kerja Pada Hotel Best Western Plus Makassar Beach,” J. Temat., vol. Vo.. 7, No, 2019.
R. Nurul Ichsan, “Pengaruh Sistem Informasi Manajemen Terhadap Kinerja Pegawai Bpjs Ketenagakerjaan Cabang Medan,” J. Ilm. METADATA, vol. 2, no. 2, pp. 128–136, 2020, doi: 10.47652/metadata.v2i2.26.
P. Sistem and I. Makmur, “Jki 1.3.2022,” vol. 1, no. 3, pp. 338–345, 2022.
H. F. Rahmani, “Pengaruh Penerapan Sistem Informasi Manajemen (SIM) Terhadap Kinerja Karyawan,” ECONEUR (Journal Econ. …, vol. 2, 2019.
N. K. Hartomo and B. S. Luturlean, “Pengaruh Pelatihan terhadap Kinerja Karyawan Kantor Pusat PT. Pos Indonesia (Persero Bandung),” J. Ilm. Manajemen, Ekon. dan Akunt., vol. 4, no. 1, pp. 200–207, 2020.
D. E. Safitri, “Pengaruh pelatihan terhadap kinerja karyawan." Jurnal Dimensi,” J. Dimens. 8.2, 2019.
N. W. E. S. Anggereni, “Pengaruh Pelatihan Terhadap Kinerja Karyawan Pada Lembaga Perkreditan Desa (Lpd) Kabupaten Buleleng,” J. Pendidik. Ekon. Undiksha, vol. 10, no. 2, p. 606, 2019, doi: 10.23887/jjpe.v10i2.20139.
J. Jufrizen and K. N. Rahmadhani, “Pengaruh Budaya Organisasi Terhadap Kinerja Pegawai Dengan Lingkungan Kerja Sebagai Variabel Moderasi,” JMD J. Ris. Manaj. Bisnis Dewantara, vol. 3, no. 1, pp. 66–79, 2020, doi: 10.26533/jmd.v3i1.561.
I. J. Awiara, R. E. Fanggidae, and N. P. Nursiani, “Pengaruh budaya perusahaan terhadap kinerja karyawan pada Perum Bulog Kantor Wilayah NTT,” J. Ekon. Ilmu Sos., vol. 3, no. 2, pp. 79–90, 2022.
N. Januari, “Jurnal Kendali Akuntansi,” no. 1, 2023.
A. Apriani, C. C. Widayanti, M. Magito, and S. Shafwan, “The Effect Of Organizational Climate And Servant Leadership On Job Satisfaction And Their Impacts On Employees’ Performance In The Midst Of Covid-19 Pandemic,” J. Manag. Bus. Innov., vol. 3, no. 02, p. 1, 2021, doi: 10.30829/jombi.v3i02.9865.
W. D. Febrian, Y. H. Purnama, D. H. Perkasa, M. A. F. Abdullah, and A. Apriani, “Human Resources BSI Employee’s Performance in Jakarta Barat: Training and Development with Leadership as a Moderating Variable Post-Covid-19,” in KnE Social Sciences, 2023, pp. 167–176.
V. J. S. Tiyanti, S. Wilujeng, and A. Nu Graha, “Pengaruh Budaya Organisasi, Komitmen Karyawan Dan Pengembangan Karir Terhadap Kinerja Karyawan Pada Perusahaan Umum Daerah Tirta Kanjuruhan Kabupaten Malang,” J. Ris. Mhs. Manaj., vol. 7, no. 1, pp. 1–6, 2021.
W. Gede Endra Bratha, “Literature Review Komponen Sistem Informasi Manajemen: Software, Database Dan Brainware,” J. Ekon. Manaj. Sist. Inf., vol. 3, no. 3, pp. 344–360, 2022, doi: 10.31933/jemsi.v3i3.824.
R. Lestiowati, A. R., Taufik, M. S. M. Suwandi, and S. Rukiastiandari, “The influence of information technology and integrated management information systems on employee performance in RSUD Dr. Chasbullah Abdulmadjid, Bekasi City,” J. Ind. Eng. Manag. Res., vol. 2, no. 1, pp. 95–101, 2021.
S. H. Abualoush, A. M. Obeidat, A. Tarhini, R. E. Masa’deh, and A. Al-Badi, “The role of employees’ empowerment as an intermediary variable between knowledge management and information systems on employees’ performance,” VINE J. Inf. Knowl. Manag. Syst., vol. 48, no. 2, pp. 217–237, 2018.
Y. Ferry, “Pengaruh Pelatihan Dan Lingkungan Kerja Terhadap Kinerja Karyawan Bagian Produksi Pt Indomaju Textindo Kudus,” BMAJ Bus. Manag. Anal. J., vol. 1, no. 1, pp. 37–48, 2018, doi: 10.24176/bmaj.v1i1.2686.
A. Halawi and N. Haydar, “Effects of Training on Employee Performance: A Case Study of Bonjus and Khatib & Alami Companies,” Int. Humanit. Stud., vol. 5, no. 2, 2018.
N. N. Afroz, “Effects of Training on Employee Performance: A Study on Banking Sector, Tangail Bangladesh,” Glob. J. Econ. Bus., vol. 427, no. 5977, pp. 1–14, 2018.
A. C. Pramono and W. Prahiawan, “Effect of training on employee performance with competence and commitment as intervening,” Aptisi Trans. Manag., vol. 6, no. 2, pp. 142–150, 2022.
U. M. Muchtar, A., Fajri, K., & Aditia, “PENGARUH PELATIHAN TERHADAP KINERJA KARYAWAN DI FAVE HOTEL HYPERSQUARE BANDUNG,” Tour. Sci. Journal, 2(2), 2018.
Y. Kuswati, “The influence of organizational culture on employee performance,” Budapest Int. Res. Critics Inst. Humanit. Soc. Sci., vol. 3, no. 1, pp. 296–302, 2020.
N. Kumari and D. Singh, “Impact of organizational culture on employee performance. Prabandhan: Indian Journal of Management,” Prabandhan Indian J. Manag., vol. 11, no. 6, pp. 53–63, 2018.
B. Ocb, P. Pt, V. Usaha, and B. Sidoarjo, “Pengaruh budaya perusahaan terhadap kinerja karyawan melalui komitmen organisasi dan organizational citizenship behavior (ocb) pada pt. varia usaha beton sidoarjo,” vol. 7, no. 2015, pp. 354–364, 2019.
A. Mohsen, N. Neyazi, and S. Ebtekar, “The impact of organizational culture on employees performance: an overview,” Int. J. Manag., vol. 11, no. 8, pp. 879–888, 2020.
S. Adiawaty, “Dimensi Dan Indikator Kepemimpinan Dan Budaya Organisasi Yang Mempengaruhi Pemberdayaan,” ESENSI J. Manaj. Bisnis, vol. 23, no. 3, pp. 350–356, 2021, doi: 10.55886/esensi.v23i3.217.
F. Fazriansyah, N. A. Sari, and M. Mawardi, “Apakah persepsi kemudahan penggunaan dan persepsi kegunaan berpengaruh terhadap niat untuk menggunakan dan penggunaan aktual pada aplikasi pembayaran digital?,” J. Manaj., vol. 14, no. 2, pp. 271–283, 2022, doi: 10.30872/jmmn.v14i2.11126.
I. Ghozali, Aplikasi analisis multivariate dengan program IBM SPSS 25. Universitas Diponegoro, 2018.
J. Schuberth, F., Rademaker, M. E., & Henseler, “Assessing the overall fit of composite models estimated by partial least squares path modeling,” Eur. J. Mark. 57(6), 1678-1702., 2023.
H. A. H. Sakr and M. J. Muhammed, “The impact of management information systems on improving employee performance A case study in the Financial and Administrative Department/Ministry of Higher Education and Scientific Research.,” Tikrit J. Adm. Econ. Sci., vol. 18, no. 58, 2, pp. 112–133, 2022.
H. Margahana and G. Garaika, “360 Degree Method Analysis for Employee Performance Assessment in Human Resource Management Information Systems,” Int. J. Artif. Intell. Res., vol. 6, no. 1, 2, 2023.
M. P. Siregar, U. Muhammadiyah, and S. Utara, “357-Article Text-1177-1-10-20220102,” vol. 4, no. 1, pp. 1–13, 2022.
E. Surianta and B. M. Purba, “PENGARUH SISTEM INFORMASI MANAJEMEN TERHADAP KINERJA PEGAWAI PADA KANTOR REGIONAL Oleh : INFLUENCE OF MANAGEMENT INFORMATION SYSTEM ON EMPLOYEE PERFORMANCE AT KANTOR REGIONALVI BADAN Oktober 2020 PENDAHULUAN Sistem informasi manajemen merupakan suatu sara,” vol. 10, no. 2, 2020.
K. Sendawula, S. Nakyejwe Kimuli, J. Bananuka, and G. Najjemba Muganga, “Training, employee engagement and employee performance: Evidence from Uganda’s health sector,” Cogent Bus. Manag., vol. 5, no. 1, 2018.
Onyango, J. and D. M. Wanyoike, “Effects of training on employee performance: a survey of health workers in Siaya County, Kenya,” Expand. Horizons, 2020.
C. L. Kuruppu, C. S. Kavirathne, and N. Karunarathna, “The impact of training on employee performance in a selected apparel sector organization in Sri Lanka,” Glob. J. Manag. Bus. Res. A Adm. Manag., vol. 21, no. 2, pp. 5–12, 2021.
M. R. Nur Ash Shidiq and S. N. Azizah, “PENGARUH PELATIHAN DAN KETEPATAN PENEMPATAN KERJA TERHADAP KINERJA DENGAN MOTIVASI SEBAGAI VARIABEL INTERVENING (Studi Pada Karyawan PKP-PK PT. Angkasa Pura II Persero),” J. Ilm. Mhs. Manajemen, Bisnis dan Akunt., vol. 1, no. 1, pp. 9–24, 2019, doi: 10.32639/jimmba.v1i1.398.
R.- Atawirudi, M. A. Firdaus, and R. . Rachmatullaily, “Pengaruh Pelatihan dan Budaya Kerja Terhadap Kinerja Karyawan,” Al Tijarah, vol. 6, no. 3, p. 60, 2020, doi: 10.21111/tijarah.v6i3.5607.
H. Wicaksono S, “PT KHARISMA GUNAMAKMUR Hubungan Antar Konsep dan Hipotesa Penelitian,” Agora, vol. 7, no. 2, 2019.
H. Hirawati and T. B. N. Andayani, “Pengaruh Pelatihan Dan Pengembangan Sdm Terhadap Kinerja Karyawan Pt Pos Indonesia Cabang Kota Magelang,” J. Ilm. Manaj. Ubhara, vol. 3 No. 2, no. ISSN 1858-1358, E – ISSN 2684 – 7000 lebih, 2021.
J. Kenedi, B. Satriawan, and M. Khaddafi, “The effect of organizational culture on employee performance,” Int. J. Educ. Rev. Law Soc. Sci., vol. 2, no. 6, pp. 817–826, 2022.
M. Nusari, M. Al Falasi, I. Alrajawy, G. S. Khalifa, and O. Isaac, “The impact of project management assets and organizational culture on employee performance,” Int. J. Manag. Hum. Sci., vol. 2, no. 3, pp. 15–26, 2018.
E. K. Kokiroba, W. A. Areros, S. A. P. Sambul, P. Studi, and A. Bisnis, “Pengaruh Budaya Organisasi terhadap Kinerja Karyawan pada PT. Batavia Properindo Finance Tbk. Cabang Manado,” Productivity, vol. 2, no. 4, pp. 294–298, 2021.
DOI: http://dx.doi.org/10.30829/jombi.v5i02.16997
Refbacks
- There are currently no refbacks.
Copyright (c) 2024 Salsabila Indriani, Ari Apriani
